How we collect, use and protect your personal information.
Last updated: 29 July 2026
This Privacy Policy governs the manner in which your personal information, obtained through jaykaybinhire.com (Site), will be dealt with. This policy is in addition to any other terms and conditions applicable to our Site.
We recognise the importance of protecting the privacy of information collected about visitors to our Site, in particular information that is capable of identifying you (personal information). We welcome your comments and feedback. We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time.
Personal information about visitors to jaykaybinhire.com is collected only when knowingly and voluntarily submitted. We may collect personal information when you:
The types of personal information we may collect include your name, address, email address, phone number, delivery address and payment information. We collect this information to provide you with our skip bin hire services, to answer or forward any requests or enquiries, and for related purposes.
It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Personal information that visitors submit to our Site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Privacy Policy or at the time of collection. Typical uses include:
Copies of correspondence sent from the Site that may contain personal information are stored as archives for record-keeping and back-up purposes only.
Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. We may also disclose personal information when we believe in good faith that the law requires disclosure.
We may engage third parties to provide you with goods or services on our behalf (for example, payment processors and delivery partners). In that circumstance, we may disclose your personal information to those third parties to the extent necessary to meet your request. We require such third parties to handle your personal information in a manner consistent with this Privacy Policy.
We do not sell, rent or trade your personal information to any third party for marketing purposes.
Payments on our Site are processed securely by Stripe, a third-party payment processor. We do not store your full credit card or debit card details on our systems. All payment transactions are encrypted and handled in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Please refer to Stripe's Privacy Policy for information on how they handle your payment data.
We strive to ensure the security, integrity and privacy of personal information submitted to our Site, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we receive your transmission, we will also make our best efforts to ensure its security on our systems.
Our employees and contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information that are beyond our reasonable control.
Cookies are small data files that a website transfers to your device for record-keeping purposes. Cookies, which are industry standard and used by most websites including ours, can facilitate your ongoing access to and use of our Site and allow us to personalise your experience.
If you do not wish to receive cookies, you can set your browser to refuse them or to notify you when a cookie is being sent. Please note that some features of our Site may not function properly if cookies are disabled.
We may use analytics tools (such as Google Analytics) to collect non-personally identifiable information about how visitors use our Site. This information is used in aggregate to help us improve our Site and services.
We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. You have the right to access and request correction of the personal information we hold about you.
If, at any time, you discover that information held about you is incorrect, or you wish to access the information we hold, please contact us using the details below. We will respond to your request within a reasonable time frame.
Our Site may provide links to third-party websites for your convenience and information. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our Site.
Before disclosing your personal information on any other website, we advise you to examine the terms and conditions and privacy policy of that website. We make no representations about the privacy practices of third-party websites.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. The updated policy will be posted on this page with a revised date. We encourage you to review this Privacy Policy periodically.
If you have any questions, concerns or complaints about this Privacy Policy or the way we handle your personal information, please contact us:
Jaykay Bin Hire
Melbourne, Victoria, Australia
ABN: 47 692 507 010
📞 0406 814 910
📧 info@jaykaybinhire.com.au
For more information about privacy issues in Australia and your rights, visit the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.